Straight answers about how Nayak works

Real-Time Meeting Intelligence is a category of sales technology that helps sellers adapt during a live customer conversation, rather than before or after it. Unlike preparation tools or post-meeting review tools, it continuously interprets buyer signals as the meeting happens and delivers guidance to the rep in the moment.

• Preparation tools work before the meeting.
• Conversation intelligence tools work after the meeting.
• Real-Time Meeting Intelligence works during the meeting, while the outcome can still change.

Nayak provides real-time, in-meeting intelligence that helps reps adjust to the buyer during the call, while Gong primarily provides post-meeting coaching based on recorded calls reviewed after the fact. Gong tells you what happened; Nayak helps you decide what to do next, while the meeting is still running.

Yes. Nayak complements Gong and Chorus rather than replacing them. Gong and Chorus analyse what happened after a call; Nayak adjusts your team's execution with the buyer in real time, so the two operate at different points in the meeting lifecycle.

An AI notetaker records and summarises a conversation, whereas Nayak surfaces the right hint inside the conversation while it is still happening. Notetakers document the meeting; Nayak helps improve it.

Nayak created and leads the Real-Time Meeting Intelligence category, a layer in the business technology stack that did not previously exist. Every other tool a revenue team runs operates around the meeting; Nayak operates inside it.

Nayak solves the need for real-time sales adaptation. As buyers become more informed and enter conversations with higher expectations, static playbooks and post-call coaching are no longer enough to change the outcome of the meeting that is happening right now.

Nayak closes the final gap in the modern revenue stack: the meeting itself. CRM, enablement, forecasting and conversation intelligence tools all operate around the meeting, before or after it. Nayak is the layer that operates inside the meeting.

Traditional role play, coaching and enablement prepare a rep before a conversation or give feedback after it, while Nayak supports the rep during the conversation. Nayak addresses real-time sales adaptation: adjusting while the meeting is still in progress.

Yes. Nayak listens throughout the entire meeting, continuously reading buyer signals as they happen, and surfaces guidance to the rep live without the rep having to stop and ask it anything.

The Standard of Good is the model Nayak uses to evaluate a sales conversation, made up of three dimensions: Structure, Business & Product Intelligence, and Emotional Intelligence. Every meeting is assessed against these qualities rather than against a generic script.

• Structure: a clear agenda, good pacing and productive use of the time booked.
• Business & Product Intelligence (IQ): buyer priorities, stakeholders, decision criteria, risks, desired outcomes and product questions.
• Emotional Intelligence (EQ): trust, confidence, credibility and responsiveness to buyer signals.

Nayak's hints are short, specific prompts tied to something it has just observed in the conversation. For example, when a buyer uses worried language about a timeline, Nayak may prompt the rep to validate the concern with a suggested phrase; when a buyer disengages, it may suggest relevant social proof.

Nayak listens and observes using a meeting assistant that joins the call as an attendee. The assistant is visible in the participant list and can be removed at any time.

Yes. When you onboard, Nayak agents create a knowledge base specifically for your company using publicly available information about it. That knowledge base is what lets Nayak answer product questions accurately during a live call.

Yes. The knowledge base can be edited at any time in the Nayak portal, and Nayak continues to tune it as it learns. An active subscription is required.

Yes. Nayak can work with an existing knowledge base such as Notion, Guru or Highspot. Contact Nayak to set this up for your team.

Nayak was designed to stay out of the way. The goal is not to tell sellers what to say. It is to help them notice what they are missing, so hints are brief, dismissible and tied to a specific moment in the conversation.

No. Nayak does not tell the rep what to say. It guides reps so they can respond naturally, confidently and authentically in their own words.

During the live conversation, while the rep's cognitive load is real. Role plays and post-call coaching miss the impact that in-the-moment cognitive load has on how a rep actually executes.

Top performers recognise subtle buyer signals and adjust instantly, and Nayak gives every rep access to that same real-time signal recognition live, in the moment. The gap between a team's best rep and its median rep is largely a gap in what each notices during the call.

No. Nayak is designed for founders and early employees running high-stakes conversations without a sales background, coaching infrastructure or prior experience, as well as for established sales teams.

Yes. Nayak joins the call as a named attendee and is visible in the participant list, similar to a notetaker app. It operates silently during the meeting and never speaks.

Yes. Nayak lets you rename the assistant so it appears in the participant list under a name that suits you and your company.

Nayak customers have reported a 100% increase in deals progressing from discovery to proposal, a 30% increase in meeting quality, a 40% shorter deal cycle and up to a 40% increase in conversion rates. These figures come from customer-reported outcomes rather than a controlled study.

Nayak customers typically report ROI within two weeks of launch. Both founders and managers generally understand the value after the very first call.

Nayak gives every founder and early employee access to the conversational precision and emotional intelligence of an experienced sales team from day one, at $10 per hour of coaching. For an early-stage company, that removes the need to build coaching infrastructure before the first sales hire.

A single customer relationship improved by Nayak can return many times the $10 cost of the call it was won on. Nayak's position is that for high-stakes conversations, the risk of not having guidance is greater than the cost of having it.

Nayak costs $10 per hour of coaching on monthly plans, available in 20, 40 or 60 hours per month. Annual subscriptions are offered at a discount, bringing the effective rate to roughly $8.33 per hour.

The free trial includes 1 hour of coaching time. That could be a single meeting or several shorter meetings, depending on how long your calls run.

Hours are metered by the minute for any meeting where your Nayak meeting assistant joins and observation starts. You are only charged for meetings that Nayak actively joins.

Unused hours roll over for up to 3 months, as long as your subscription remains active.

Real-time AI processing costs vary with usage, and Nayak absorbs that variability into a flat, predictable rate. You get real-time processing and ambient AI for the full meeting without token consumption, overage charges or usage spikes affecting your budget.

Most users are set up in approximately 3 minutes. Setup involves three steps: connecting Nayak to your calendar, creating a username and password, and naming your meeting assistant.

Nayak integrates with Zoom, Microsoft Teams, Google Meet and Webex. It joins meetings as a visible meeting assistant, similar to a notetaker bot.

Nayak supports Google Calendar and Microsoft Outlook.

Nayak integrates with Slack and Teams, supports MCP servers, and can integrate directly with Salesforce, HubSpot or another CRM. Contact Nayak for details on CRM integration for your team.

Nayak does not currently support calls dialled via a standard phone number. It does support mobile and voice calls accessed through a supported video platform.

Yes. Nayak works on any video platform meeting you attend, regardless of call type. During setup for each meeting, Nayak asks you to identify the meeting type: intro, discovery, solution or proposal.

Nayak is designed primarily for video conference calls. It can support in-person meetings where remote attendees join via a supported video platform.

Nayak currently works best in English and delivers all coaching outputs in English.

Nayak processes meeting audio in real time and does not permanently store raw audio. Transcriptions and AI-generated outputs are retained according to the Privacy Policy, for no longer than six months after account termination unless a longer period is required by law.

Nayak encrypts data in transit. Approved service providers, including OpenAI, Anthropic and Google Cloud, process data only to provide the service under contractual safeguards and may not use it for their own purposes or model training.

Nayak is built on infrastructure and solutions that are SOC 2 Type II, ISO 27001, GDPR, CCPA and HIPAA compliant.