How It Works
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STEP 01
Observe
Nayak is observing both the buyer and the seller during the call- analyzing buyer signals from the conversation, engagement, facial expressions, body language, and interaction patterns.
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STEP 02
Interpret
As the meeting unfolds, Nayak is taking the observed signals and comparing them against a standard of good across professionalism, relationship management, active listening, buyer engagement, empathy, meeting management, sales process, consultation skills, product knowledge, and conversational quality.
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STEP 03
Guidance
Based on the observation and the analysis, Nayak triggers real-time guidance - providing direction on what behaviors need to adjust or what needs to be done to steer the conversation toward the best possible outcome.
Real-time Guidance On the Call
Meeting agenda updated in real time as topics are covered
Live listening surfaces answers to product objections so the conversation moves forward fluidly
Ongoing observation of Rep behavior with reinforcement of best meeting management skills
Meeting Quality Report
Understand Performance
Meeting Overview Recap with identified coaching gaps
Clear read on buyer intent based on the conversation and engagement
Detailed summary of what was accomplished and what is needed for next meeting
Continuous Improvement
Identified skills gap with ranking for focus on biggest gap.
Patterns and trending to understand improvement and regressions over time.
Deal Health Rating providing unbiased insight into pipeline.
How Sellers Use It
"I'm a great seller, but not a great listener."
Nayak detected the rep was losing the buyer interest-the rep wasn't listening. The buyer was trying to surface a deeper need. Live hints helped the rep pull the buyer back in and ask sharper follow up. The rep stopped missing the buyer signals mid conversation.
"The meeting is almost over and I haven't gotten close to finishing."
Nayak builds a stage-tailored agenda for every call. Nayak tracks progress in real time — helping the rep stay on track and recalibrate when needed.
"I saw a LinkedIn post about feature dumping — the video could have been about me."
The rep was talking 70% of the time, monologuing about technical details without pausing. Nayak helped the rep notice this pattern and the suggested pause help the rep stop and check in with the customer.
"I want to be in Presidents Club but I was not getting all the support I needed"
The sales manager can not be on every call but Nayak can. Nayak helped prepping the rep before each call, progressively raising the reps game from sales fundamentals to becoming a trusted advisor allowing the rep to close more deals and beat the target.
"I felt like I was thrown into the wild with no life raft."
After a brief onboarding and a couple of shadowed calls, the rep was on alone. Nayak brought the sales process into every meeting and helped the rep not only answer product questions live but follow the sales process the company required.
"I don't want to be my own prompt engineer while I am trying to build a sales relationship."
Your rep needs to be building relationships not writing prompts. Too many tools, too many prompts and open windows with too many unreliable answers. Nayak surfaces exactly what is needed - hints, tips, context.
